000 00538nam a22001931a 4500
003 USJPLib
008 140924b xxu||||| |||| 00| 0 eng d
020 _a9780471180340
041 _aEng.
082 _a658.8
_bKUR
100 _aKurtz, David L.
_939056
700 _aClow, Kenneth E.
_948860
245 _aServices marketing.
_h[Text]
_cKurtz, David L.
260 _aNew York
_bJohn Wiley
_c1998
300 _axxii,570 p.
_bill.,photos
_c27 cm.
650 _aMarketing management
_94862
650 _aManagement
_9495
942 _2ddc
_cLM
999 _c67751
_d67751