000			00473nam a22001931a 4500
003			USJPLib
008			140924b xxu||||| |||| 00| 0 eng d
020			_a9788174937704
041			_aEng.
082			_a658.8 _bS491
100			_aReddy, P. N. _912899
700			_a[et al.] _9162
245			_aServices marketing _h[Text]
260			_bHimalaya _aNew Delhi _c2000
300			_a318 p. _c22 cm.
511			_a12-09-2001
650			_aManagement _9495
942			_2ddc _cSR
999			_c67749 _d67749