000 | 00601nam a22002051a 4500 | ||
---|---|---|---|
003 | USJPLib | ||
008 | 140924b xxu||||| |||| 00| 0 eng d | ||
020 | _a9780070217607 | ||
041 | _aEng. | ||
082 |
_a658 _bFIT |
||
100 |
_aFitzsimmons, James A. _924524 |
||
700 |
_aFitzsimmons, Mona J. _924525 |
||
245 |
_aService management _boperations, strategy and information technology _h[Text] _cFitzsimmons, James A. |
||
250 | _a2nd ed. | ||
260 |
_aBoston _bMcGraw Hill _c1998 |
||
300 |
_axxvi, 613 p. _bill. _c24 cm. |
||
520 | _a2001-07-03 | ||
650 |
_aManagement _9495 |
||
942 |
_2ddc _cPR |
||
999 |
_c67743 _d67743 |