000 00565nam a22001811a 4500
003 USJPLib
008 140924b xxu||||| |||| 00| 0 eng d
020 _a9781555704506
041 _aEng.
082 _a025.52
_bIMP
100 _aLankes, R. David
_953404
245 _aImplementing digital reference services
_bsetting standards and making it real
_h[Text]
260 _bNeal - Schuman
_aNew York
_c2003
300 _axiv, 232 p.
_c28 cm.
_bill.
650 _aLibrary Services to Users
_953405
650 _aLibrary & Information Science
_955014
942 _2ddc
_cSR
999 _c35188
_d35188