000 00764nmm a22002177a 4500
999 _c160649
_d160649
003 USJPLib
008 210406b ||||| |||| 00| 0 eng d
020 _a9780273774952
041 _aEng.
100 _aPeelen, Ed
_988645
700 _aBeltman, Rob
_988646
245 _aCustomer relationship management
250 _a2nd ed.
260 _aHarlow
_bPearson
_c2013
300 _a432 p.
_bill.
_c25 cm.
500 _a1 USD = Rs. 201.01 as at 2021-03-25 $ 43.71 = Rs. 8,786.14
650 _aCustomer relations--Management
_971090
650 _aElectronic commerce--Customer services--Management
_995483
856 _uhttp://lib.sjp.ac.lk/pearson-e-book-library/
_yAccess instructions
942 _2ddc
_cEB