000 | 00764nmm a22002177a 4500 | ||
---|---|---|---|
999 |
_c160649 _d160649 |
||
003 | USJPLib | ||
008 | 210406b ||||| |||| 00| 0 eng d | ||
020 | _a9780273774952 | ||
041 | _aEng. | ||
100 |
_aPeelen, Ed _988645 |
||
700 |
_aBeltman, Rob _988646 |
||
245 | _aCustomer relationship management | ||
250 | _a2nd ed. | ||
260 |
_aHarlow _bPearson _c2013 |
||
300 |
_a432 p. _bill. _c25 cm. |
||
500 | _a1 USD = Rs. 201.01 as at 2021-03-25 $ 43.71 = Rs. 8,786.14 | ||
650 |
_aCustomer relations--Management _971090 |
||
650 |
_aElectronic commerce--Customer services--Management _995483 |
||
856 |
_uhttp://lib.sjp.ac.lk/pearson-e-book-library/ _yAccess instructions |
||
942 |
_2ddc _cEB |