| 000 | 00755nam a2200193 4500 | ||
|---|---|---|---|
| 003 | USJPLib | ||
| 008 | 171106b xxu||||| |||| 00| 0 eng d | ||
| 041 | _aEng. | ||
| 082 |
_a658.4013 _bAMA |
||
| 100 |
_aAmarasekara, K. M. M. S. _973207 |
||
| 245 |
_aCustomer relationship management on business performance _ba case of lubricant company in Sri Lanka |
||
| 260 | _g2013 | ||
| 300 |
_avi, 59 p. _bill. _c30 cm |
||
| 500 | _aProject submitted to the University of Sri Jayewardenepura in partial fulfillment of the requirements for the Degree of Master of Business Administration in Management on 31 January 2013 | ||
| 650 |
_aManagement _9495 |
||
| 650 |
_aTotal quality management _925460 |
||
| 650 |
_aCustomer relations _971092 |
||
| 942 |
_2ddc _cPR |
||
| 999 |
_c144900 _d144900 |
||