000 | 00588nam a2200169 4500 | ||
---|---|---|---|
003 | USJPLib | ||
008 | 171030b xxu||||| |||| 00| 0 eng d | ||
041 | _aEng. | ||
082 |
_a658.3 _bSIL |
||
100 |
_aSilva, K. A. _973132 |
||
245 |
_aCustomer retention _bwith special reference to telecommunication industry in Sri Lanka |
||
260 | _g2007 | ||
300 |
_axv, 144 p. _bill. _c30 cm. |
||
500 | _aThesis submitted to the University of Sri Jayewardenepura for the award of the Degree of Master of Science (Management) | ||
650 |
_aHuman resource management _910751 |
||
942 |
_2ddc _cLM |
||
999 |
_c144705 _d144705 |