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	1.	Service management operations, strategy and information technology [Text] Fitzsimmons, James A. by Fitzsimmons, James A Fitzsimmons, Mona J Edition: 2nd ed. Material type: Text; Format: print ; Literary form: Not fiction Language: English Publication details: Boston McGraw Hill 1998 Availability: Not available: Main Library : Withdrawn (1). Add to cart (remove)
	2.	Service management operations, strategy and information technology [Text] Fitzsimmons, James A. by Fitzsimmons, James A Fitzsimmons, Mona J Edition: 7th ed. Material type: Text; Format: print ; Literary form: Not fiction Language: English Publication details: New Delhi McGraw Hill 2011 Availability: Items available for loan: Main Library (4)Call number: 658 FIT, ... Items available for reference: Main Library : Not for loan (1)Call number: 658 FIT. Place hold Add to cart (remove)

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