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	1.	Total quality management [Text] q by Besterfield, Dale H [et al.] Edition: 3rd ed. Material type: Text; Format: print ; Literary form: Not fiction Language: English Publication details: New Delhi PHI Learning 2008 Availability: Items available for loan: Main Library (2)Call number: 658.4013 TOT, ... Place hold Add to cart (remove)
	2.	Quality improvement by Besterfield, Dale H Edition: 9th ed. Material type: Computer file; Format: electronic Language: English Publication details: Harlow Pearson 2014 Online resources: Access instructions Availability: Items available for loan: Main Library (1)Call number: 658.562 BES. Place hold Add to cart (remove)
	3.	Total quality management by Besterfield, Dale H Besterfield, Glen H Besterfield-Michna, Carol Besterfield-Sacre, Mary Urdhwareshe, Hemant Urdhwareshe, Rashmi Edition: 5th ed. Material type: Computer file; Format: electronic Language: English Publication details: Noida Pearson 2019 Online resources: Access instructions Availability: Items available for loan: Main Library (1)Call number: 658.4013 TOT. Place hold Add to cart (remove)

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