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	1.	Services marketing integrating customer focus across the firm [Text] by Zeithaml,Valarie A Bitner, Mary Jo Edition: 3rd ed. Material type: Text; Format: print ; Literary form: Not fiction Language: English Publication details: New Delhi Tata McGraw - Hill 2003 Availability: Items available for loan: Main Library (1)Call number: 658.8 ZEI. Add to cart (remove)
	2.	Services marketing integrating customer focus across the firm [Text] Zeithaml,Valarie A. by Zeithaml,Valarie A Bitner, Mary Jo Series: McGraw-Hill series in marketing Edition: 2nd ed. Material type: Text; Format: print ; Literary form: Not fiction Language: English Publication details: Boston McGraw Hill 2000 Availability: Items available for loan: Main Library (1)Call number: 658.8 ZEI. Place hold Add to cart (remove)
	3.	No cover image available Services marketing integrating customer focus across the firm [Text] by Zeithaml,Valarie A Bitner, Mary Jo Gremler, Dwayne D Edition: 4th ed. Material type: Text; Format: print ; Literary form: Not fiction Language: English Publication details: New York McGraw - Hill 206 Availability: Items available for loan: Main Library (1)Call number: 658.8 ZEI. Place hold Add to cart (remove)

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