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	1.	Essentials of services marketing [Text] by Hoffman, K. Douglas Bateson, John E. G Material type: Text; Format: print ; Literary form: Not fiction Language: English Publication details: Florida Harcourt Brace 1997 Availability: Items available for loan: Main Library (1)Call number: 658.8 HOF. Place hold Add to cart (remove)
	2.	Managing services marketing text and readings. [Text] Bateson, John E. G. by Bateson, John E. G Material type: Text; Format: print ; Literary form: Not fiction Language: English Publication details: Chicago Dryden 1989 Availability: Items available for loan: Main Library (1)Call number: 658.8 BAT. Add to cart (remove)
	3.	Managing services marketing text and readings. [Text] Bateson, John E. G. by Bateson, John E. G Edition: 2nd ed. Material type: Text; Format: print ; Literary form: Not fiction Language: English Publication details: Chicago Dryden 1991 Availability: Items available for loan: Main Library (1)Call number: 658.8 BAT. Place hold Add to cart (remove)
	4.	Managing services marketing text and reading [Text] Bateson, John E. G. by Bateson, John E. G Edition: 3rd ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: Fortworth Dryden 1995 Availability: Items available for loan: Main Library (1)Call number: 658.8 BAT. Add to cart (remove)
	5.	Service marketing concepts, strategies, & cases by Hoffman, K. Douglas Bateson, John E. G Edition: 3rd ed. Material type: Text; Format: print ; Literary form: Not fiction Language: English Publication details: Mason Thomson 2006 Availability: Items available for loan: Main Library (1)Call number: 658.8 HOF. Place hold Add to cart (remove)

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