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1.
Customer-Driven service [Text] Balachandran, S. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Language: English
Publication details: New Delhi Response Books 2004
Availability: Items available for loan: Main Library (1)Call number: 658.812 BAL.

2.
Customer - Driven services management [Text] Balachandran, S. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Language: English
Publication details: New Delhi Response Books 1999
Availability: Items available for loan: Main Library (1)Call number: 658.8 BAL.

3.
Principles of business management [Text] Balachandran, S. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Colombo X-Pertise Limited 2006
Availability: Items available for loan: Main Library (2)Call number: 658 BAL, ...

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