TY  - BOOK
AU  - Kaplan, Robert S.
AU  - Norton, David P. 
TI  - The balanced scorecard: translating strategy in to action
SN  - 0875846514
U1  - 658.4012 
PY  - 1996///
CY  - Boston
PB  - Harvard Business School
KW  - Executive management
KW  - Management
N1  - ISBN9780875846514
ER  -