TY  - BOOK
AU  - Rai, Urmila.
TI  - Business communication & customer relations
U1  - 658.45 
PY  - 2006///
CY  - Colombo 
PB  - X-Pertise Limited
KW  - Communication -Business
KW  - Executive management
KW  - Management
N1  - For ICBS Examination
ER  -