TY  - BOOK
AU  - Meola, Marc
AU  - Stormont, Sam
TI  - Starting and operating virtual reference services
SN  - 9781555704445
U1  - 025.52 
PY  - 2002///
CY  - New York
PB  - Neal - Schuman
KW  - Bibliographic Analysis and Control
KW  - Library & Information Science
KW  - Internet in library reference services. Electronic reference services (Libraries)
ER  -