TY  - BOOK
AU  - Bounds, Greg 
AU  - Yorks, Lyle
AU  - Adams, Mel
AU  - Ranney, Gipsie
TI  - Beyond total quality management: toward the emerging paradigm
SN  - 9780071132381
U1  - 658.562 
PY  - 1994///
CY  - New York
PB  - McGraw Hill 
KW  - Management
ER  -