TY  - DATA
AU  - Peelen, Ed
AU  - Beltman, Rob
TI  - Customer relationship management
SN  - 9780273774952
PY  - 2013///
CY  - Harlow
PB  - Pearson
KW  - Customer relations--Management
KW  - Electronic commerce--Customer services--Management
N1  - 1 USD = Rs. 201.01 as at 2021-03-25
$ 43.71 = Rs. 8,786.14
UR  - http://lib.sjp.ac.lk/pearson-e-book-library/
ER  -