TY - BOOK AU - Mubarak, Kaldeen M. TI - An analysis on stimulus of word-of-mouth communication : an empirical evidence from a service marketplace in Sri Lanka U1 - 658.802 KW - Communications in marketing KW - Marketing communication KW - Marketing management KW - Word-of-mouth communication N1 - thesis submitted to the University of Sri Jayewardenepura for the award of the Degree of Master of Science in Management on 2008 ER -