Service management and marketing a customer relationship management approch [Text] Gronroos, Christian
Material type:
TextLanguage: English Publication details: Chichester John Wiley 2004Edition: 2nd edDescription: x, 394 p. ill. 25 cmISBN: - 9789812531438
- 658.8 GRO
| Item type | Current library | Collection | Call number | Copy number | Status | Date due | Barcode | Item holds | |
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Lending Materials
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Main Library Lending Division | Lending Collection | 658.8 GRO (Browse shelf(Opens below)) | 1 | Available | 194491 |
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| 658.8 GRE Marketing | 658.8 GRE Marketing | 658.8 GRE Marketing | 658.8 GRO Service management and marketing | 658.8 GUI Marketing management | 658.8 GUI Marketing | 658.8 GUN අලෙවි කළමනාකරණය |
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