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The customer-centered enterprise how IBM and other world-class companies achieve extraordinary results by putting cuatomers first [Text] Thompson,Harvey

By: Material type: TextTextLanguage: English Publication details: New York McGraw Hill 2000Description: xv, 245 p. 24 cm. illISBN:
  • 9780071352109
Subject(s): DDC classification:
  • 658.834 HAR
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Holdings
Item type Current library Collection Call number Copy number Status Date due Barcode Item holds
Lending  Materials Lending Materials Main Library Lending Division Lending Collection 658.834 HAR (Browse shelf(Opens below)) 2 Available 177213
Scheduled Reference Materials Scheduled Reference Materials Main Library Scheduled Reference Division Scheduled Reference Collection 658.834 HAR (Browse shelf(Opens below)) 1 Available 177212
Total holds: 0
Browsing Main Library shelves, Shelving location: Scheduled Reference Division, Collection: Scheduled Reference Collection Close shelf browser (Hides shelf browser)
658.83 ZIK Essentials of marketing research 658.83 ZIK Exploring marketing research 658.834 ABR The observational research handbook 658.834 HAR The customer-centered enterprise 658.834 LOU Consumer behavior 658.834 LOU Consumer behavior 658.834 LOW Consumer education and economics

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