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Implementing digital reference services

Lankes, R. David

Implementing digital reference services setting standards and making it real [Text] - New York Neal - Schuman 2003 - xiv, 232 p. ill. 28 cm.

ISBN: 9781555704506

Subjects--Topical Terms:
Library Services to Users
Library & Information Science

Dewey Class. No.: 025.52 / IMP

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University of Ruhuna