Influence of total quality management on employee satisfaction
Weerasinghe, C. R.
Influence of total quality management on employee satisfaction a study in a Clinical Laboratory - - 59 p. ill. 30 cm.
The project submitted to the University of Sri Jayewardenepura in partial fulfillment of the requirements for the Degree of Master of Business Administration on 31st January 2013
Customer services
Customer satisfaction
658.4013 / WEE
Influence of total quality management on employee satisfaction a study in a Clinical Laboratory - - 59 p. ill. 30 cm.
The project submitted to the University of Sri Jayewardenepura in partial fulfillment of the requirements for the Degree of Master of Business Administration on 31st January 2013
Customer services
Customer satisfaction
658.4013 / WEE