Customer relationship management on business performance
Amarasekara, K. M. M. S.
Customer relationship management on business performance a case of lubricant company in Sri Lanka - - vi, 59 p. ill. 30 cm
Project submitted to the University of Sri Jayewardenepura in partial fulfillment of the requirements for the Degree of Master of Business Administration in Management on 31 January 2013
Management
Total quality management
Customer relations
658.4013 / AMA
Customer relationship management on business performance a case of lubricant company in Sri Lanka - - vi, 59 p. ill. 30 cm
Project submitted to the University of Sri Jayewardenepura in partial fulfillment of the requirements for the Degree of Master of Business Administration in Management on 31 January 2013
Management
Total quality management
Customer relations
658.4013 / AMA