Effect of service quality on customer satisfaction and loyalty the case of Nations Trust Bank plc- Sri Lanka
Material type:
TextLanguage: English Publication details: 2013Description: ix, 53 p. ill. 30 cmSubject(s): DDC classification: - 658.812 NIS
| Item type | Current library | Collection | Call number | Copy number | Status | Date due | Barcode | Item holds | |
|---|---|---|---|---|---|---|---|---|---|
Permanent Reference Materials
|
Main Library Ceylon Room | Theses Collection | 658.812 NIS (Browse shelf(Opens below)) | 1 | Not for loan | 219176 |
Total holds: 0
Project Submitted To the University of Sri Jayewardenepura in Partial Fulfillment of the Requirements for the Degree of Master of Business Administration on January 2013
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